Welcome to Krazzy Pets. These Terms and Conditions outline the rules and regulations for using our website, krazzypets.com. By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully before proceeding.

1. Introduction

The terms “we,” “us,” and “our” refer to Krazzy Pets, an e-commerce website specializing in the sale of pet equipment. The term “you” refers to the user or customer visiting or purchasing from our website.

By accessing or using any part of the website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Eligibility

To use our website, you must be at least 18 years old or have parental consent if you are a minor. By using this site, you represent that you are of legal age to form a binding contract or have received permission from a legal guardian.

3. Account Registration

To make a purchase, you may be required to create an account. When registering, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.

4. Purchases and Payments

By placing an order on our website, you agree to the following:

All purchases are subject to availability.
Prices are listed in [Insert Currency], and payment is due at the time of purchase.
We reserve the right to change prices, products, or descriptions without prior notice.
Payment methods accepted include credit cards, debit cards, and UPI.

You agree to provide accurate and current payment information. Failure to do so may result in cancellation of your order.

5. Shipping and Delivery

We will make every effort to deliver your order within the specified time frame. However, shipping times may vary based on location, availability, and other factors beyond our control. We are not responsible for any delays caused by third-party shipping services.

Shipping fees and any applicable taxes will be added at checkout. You will receive a confirmation email with tracking details once your order has been shipped.

6. Returns and Refunds

We offer a return policy for items that are defective or damaged upon delivery. To request a return or refund:

Contact our customer service within 7 days of receiving your order.
The item must be unused, in its original packaging, and in the same condition as when you received it.
You are responsible for the shipping costs associated with returning the item, unless it is defective or damaged.

Refunds will be processed once we receive and inspect the returned item. Please note that it may take a few business days for the refund to appear in your account.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and product descriptions, is the property of Krazzy Pets or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or use any content from this website without our express written permission.

8. User Conduct

You agree to use our website and services only for lawful purposes. You may not:

Violate any local, state, or international laws.
Harass, abuse, or harm other users or individuals.
Submit false or misleading information.
Attempt to gain unauthorized access to our systems or data.
Interfere with the security or proper functioning of the website.

Any violation of these terms may result in termination of your access to our website and services.

9. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. We do not guarantee that:

The website will be error-free or uninterrupted.
Any defects will be corrected.
The information provided on the website is accurate, complete, or current.

We are not liable for any damages resulting from the use of or inability to use our website or services.

10. Limitation of Liability

To the fullest extent permitted by law, Krazzy Pets and its affiliates will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Krazzy Pets and its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of the website, violation of these Terms and Conditions, or infringement of any third-party rights.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Krazzy Pets. We are not responsible for the content, privacy practices, or terms of use of these third-party websites. You access them at your own risk.

13. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the website. Your continued use of our website following the posting of changes constitutes your acceptance of the new terms.

14. Termination

We may terminate or suspend your access to our website or services at any time, without notice, for any conduct that violates these Terms and Conditions or is harmful to our business.

15. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Krazzy Pets
Email: ask@krazzy.com
Phone: +91-8076811767 or +91-8791379513
Address: Dehradun, Uttarakhand 248001

By using our website, you acknowledge that you have read and agree to these Terms and Conditions.