At Krazzy Pets, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.krazzypets.com or make a purchase from our online store. By using our services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect information from you in various ways, including:

a) Personal Information:

When you make a purchase or register an account, we collect the following personal information:

Name
Email address
Phone number
Shipping and billing address
Payment information (such as credit card details)

b) Automatically Collected Information:

When you visit our website, we may collect certain data automatically:

IP address
Browser type and version
Pages viewed and the time spent on our website
Cookies and similar tracking technologies

c) Other Information:

We may also collect information you voluntarily provide, such as when you:

Contact us for customer support
Subscribe to our newsletter
Participate in promotions or surveys

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Communicate with you regarding your purchases, updates, or promotions
Improve our website and customer experience
Comply with legal obligations
Personalize your shopping experience
Prevent fraudulent transactions

3. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who help us with payment processing, shipping, and marketing.
Legal Authorities: If required by law, we may disclose your information to governmental authorities or other third parties to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience. These technologies help us:

Remember your preferences and shopping cart items
Analyze website traffic and usage patterns
Provide relevant marketing and advertising

You may disable cookies through your browser settings, though this may affect some functionality on our website.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. Our website uses secure socket layer (SSL) encryption to protect your personal data during transmission. However, no online method is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we recommend you review their privacy policies.

7. Your Rights

You have the following rights concerning your personal information:

Access and Correction: You can request to view or update your personal information at any time.
Deletion: You may request that we delete your personal data, except when we are legally required to retain it.
Unsubscribe: You can opt out of promotional emails by following the unsubscribe instructions in our emails.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be updated at the top. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Krazzy Pets
Email: ask@krazzy.com
Phone: +91-8076811767 or +91-8791379513
Address: Dehradun, Uttarakhand 248001

By using our website, you acknowledge that you have read and understood this Privacy Policy.